Hi! Thank you for choosing Lysa J Makeup Artistry, I appreciate you and value you as future and returning client. I am honored that you have selected Lysa J Makeup Artistry to provide makeup services. Please take a moment to read the procedures, terms, and conditions, before reserving an appointment.
PLEASE DO NOT RESERVE AN APPOINTMENT UNTIL YOU HAVE FULLY READ ALL TERMS AND CONDITION FAQS.
*Do I have to pay the retainer to book an appointment?
A retainer is only required for Bridal and Large parties requiring service. This will be determined upon consultation. Although a retainer is not required, accurate card information is required to book an appointment, there will be no charge at the time of reserving your appointment.
*Can I just pay the full amount at the time of my appointment?
Preferred booking is by email; however you may speak directly with the artist as appointments are booked on first come, first serve basis to assure efficient and adequate service.
*What forms of payment do you accept?
Forms of payments are Visa, MasterCard, American Express, Visa/MasterCard Debit are all accepted with a small transaction fee. (online payments and credit card payments are accepted through Square at 2.75% or .30 rate). Manually keyed cards accept a rate of 3.5% + .15.
*What if I have to reschedule my appointment?
If you must reschedule, it may be done within 24 hours prior to the date and time of your secured appointment; with a 50% cancellation fee. No shows/No calls will be charge the full amount of the scheduled service.
*Can I have a refund?
No refunds are given upon completion of services or failure to cancel within a 24 hours
*What if I am late?
Appointment times are allotted for the time it takes to provide chosen services and a few minutes to clean and sanitize tools and prep for the next client. It is recommended that you plan to arrive 10-15 minutes prior to your schedule time to prepare for any unplanned delays. If you are delayed, there is a 15 minute grace period and an additional $10 fee added to the services. If you are 3 minutes or more late, this may result in cancellation of services with no refund. You may reschedule without the benefit of one half of the deposit transfer.
*What if I have to cancel?
Please notify the artist within 24 hours for cancellation. There will be a 50% cancellation fee, failure to notify the artist will result in the full charge of the reserved service.
*Do you provide services on location?
Yes, services may be rendered on location for a small setup and travel fee. However some on location appointments require consultations. Some locations are not permitted.
*What is your charge for weddings?
Weddings are handled delicately. A required consultation which includes a pretrial is necessary to provide an adequate quote and includes a contract. A wedding coordinator and/or planner presence is requested.